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With two practices in our group, Spinney Vets have a wealth of expertise across the Northampton area. Our practice in Wootton Fields was expanded in 2019, complimenting our large, recently refurbished and extensively equipped veterinary practice on the Kettering Road.

Our promise is to provide care, advice and support for you and your pets, in sickness and health, offering a wide range of services from weight clinics to orthopaedic surgery. With our well-equipped Vets and ability to care for in-patients 24 hours a day, we are able to go the extra mile for your pet, allowing us to do more and refer less. This means we offer the best possible treatment for your pet while saving on costs for you. Please find a comprehensive list of our services here.

If you are new to the practice or you have a new pet, why not bring your pets to visit us? We offer a free health check to healthy newly registered pets. We can register details in practice, by phone, email, or online.

If you are coming to us and your pet is unwell, please do let us know in advance your concerns and if you have visited other vets about the problem before. It is essential for us to see their previous history so we can best advise you and provide the best possible care for your pet.

Emergency Vets Northampton

Emergency consultations are available from 8am-7pm Monday-Friday, 8am-12pm Saturdays.

Spinney Vets are here for you and your pets in the event of an emergency. We offer specialist support for a variety of emergencies in Northampton at any time.

We appreciate that emergencies happen out of surgery opening hours. If this unfortunately happens, please contact us on 01604 648221 and you will be redirected to our dedicated out-of-hours service provider, Vets Now Northampton. Located at Gate 3, Moulton College, Northampton. Their highly skilled emergency team will assist you and hopefully get your pet back to full health.   

inpatient care

Inpatient Care

As a practice, we are proud to provide inpatient care for your pets 24 hours a day, between Monday 8am-Saturday 12pm.

This service is provided at our Kettering Road Practice and includes round-the-clock monitoring with checks, procedures and medical or surgical treatment provided whenever necessary.

During these hours, we always have a nurse on-site to provide routine care, monitoring, and the administration of medications. Our nurse reports to a vet who is responsible for the inpatients and as such is on call for any of our inpatients’ needs. If contacted by our nursing team, vets will perform any necessary checks, liaise directly with you about any problems or changes as they happen, and perform any necessary treatment as rapidly as is clinically appropriate. We strive to provide the best treatment possible for our patients independent of time or day.

Outside of these hours, you will be redirected to our dedicated out-of-hours service provider, Vets Now.

Fees

A consultation fee is applicable any time you book a visit to see the vet with your pet (except vaccinations where the consultation fee is included in the vaccine cost). Please speak to one of our team for more information.

Our consultations usually last 15 minutes. During this time, we aim to build up a thorough history of your pet, perform a clinical examination and discuss with you a plan of action based upon our findings. Fees for treatment, including the consultation fee, up to a total value of £80 will not generally be discussed specifically, but if you would prefer that any costs exceeding that of the pre agreed consultation fee be discussed before medication is given, please do not hesitate to inform the vet at the time of consultation.

Over that value, we will provide as detailed as possible estimates for further care, investigation or treatment. Please be aware that these may vary by up to 20% on the final bill, dependent on the type of procedure being performed, but where at all possible, we will always try to inform you in advance of any alteration to the expected cost.

northampton vetsDuring the day, we offer a wide range of times for normal consultations (£55.99) and it is very rare we cannot organise a consultation within 24 hours for you and your pet. However, there are times when it is inappropriate to wait until the next appointment becomes available, and in those cases or, for your convenience, it is possible to arrange a consultation with a vet outside of normal consulting hours (but within the normal working day). This often means rearranging workload within the practice so again we do offer this service at a slightly increased fee (£87.58).

Emergency consultation fees may apply (£140.02 for registered clients). Please ask a member of our team for more information.

Whenever you call to book a consultation, the fee will be discussed in advance but please do ask for more clarity, if needed. We offer a free-of-charge health check for healthy pets who are newly registered with us.

Whilst our main aim is to concentrate on clinical care, inpatient treatment can lead to unexpected costs. It is our duty to ensure that you have full awareness of these and, as such opens the possibility of discussion about cost. We endeavour to be as open as possible about all options available to you for your pet. Our policy is to update clients (at least once daily) on any ongoing costs during periods of hospitalisation.


We recommend that all our clients consider insurance for their pets where affordable to reduce the significance of cost on clinical decision making..

GDPR

For us to abide by current GDPR regulations, the Practice keeps a record of your contact details so that we can inform you of vital services and situations to enable us to treat your pets to the best of our ability.

For us to abide by current GDPR regulations, the Practice keeps a record of your contact details so that we can inform you of vital services and situations to enable us to treat your pets to the best of our ability.

Complaints

In all that we do, we aim to treat your pets to the best of our abilities, but we do not always get things right. If you have any concerns about your pet’s care or treatment please make us aware of this at the earliest opportunity.

You may contact us by phone or email to discuss these concerns and we will try to address them as thoroughly and quickly as possible please be assured that any complaint received is taken with the utmost seriousness. Depending on the type or nature of the complaint we will address it as follows:

Spinney Vets

  • If you have an immediate concern about the clinical treatment of your pet, we are likely to direct you to the veterinary surgeon responsible for your pet’s care. They will have the most knowledge of the circumstances surrounding your pet’s treatment and care. If they are not immediately available, we will aim to be in contact with you within 24 hours.
  • If you would prefer to see an alternative vet for a second opinion, we would recommend that you book an appointment with another of our vets to consider the case. Staff involved are expected to discuss any cases of concern with one of our two clinical directors to ensure all is being done to provide the best possible care for your pet and service for you.
  • If a complaint is non-clinical or non-urgent then you may be asked to put your concerns in writing to the practice manager who will investigate thoroughly, while keeping you updated with any findings or decisions made, although this process may take a little longer (up to 14 working days). We are committed to providing the best possible care for your pet. 

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CONNECT WITH US
OUR LOCATIONS

Veterinary Hospital Northampton

Spinney Vets Kettering Road
491 Kettering Rd
Northampton NN3 6QW

Normal Opening Times:
Monday - Friday: 08.00 - 19.00
Saturday: 08.00 - 12.00
Sundays: Closed
Bank Holidays: Closed

Outside of these times you will be directed to our dedicated out of hours emergency service provider,
Vets Now.

Telephone: 01604 648221

OUT OF HOURS COVER
Telephone: 01604 648221

OUR LOCATIONS

Veterinary Hospital Northampton

Spinney Vets Kettering Road
491 Kettering Rd
Northampton NN3 6QW

Normal Opening Times:
Monday - Friday: 08.00 - 19.00
Saturday: 08.00 - 12.00
Sundays: Closed
Bank Holidays: Closed

Outside of these times you will be directed to our dedicated out of hours emergency service provider,
Vets Now.

Telephone: 01604 648221

OUT OF HOURS COVER
Telephone: 01604 648221

Veterinary Surgery Northampton

Spinney Vets Wootton Fields
3-5 Tudor Court
Wootton Hope Drive
Wootton Fields
Northampton NN4 6FF

Opening Times:
Monday - Friday: 09.00 - 18.30
Saturday: 09.00 - 12.00
Sunday: ClOSED
Bank Holiday: CLOSED

Telephone: 01604 700366

OUT OF HOURS COVER
Telephone: 01604 648221