We are now able to offer a full range of services for our patients, while still adhering to COVID-19 social distancing rules. As a practice, we have been preparing for how we will work in the ‘new normal’ and please be rest assured that we will be providing the same high-quality services, with the same friendly, caring people; just delivered in a slightly different way.
We are working in smaller teams to reduce the spread of COVID-19 and therefore lead times for appointments may be a little longer than usual. For some routine procedures there may also be a waiting list in operation. Please bear with us at this time – we will do our best to make your appointment as smooth as possible.
Guidance for attending your appointment:
To keep everyone safe, we are continuing with not allowing clients in to the building as part of routine visits. When you book an appointment, we will confirm the arrangement for when you arrive and will advise on how we’re maintaining social distancing. This will include measures such as:
- Remaining 2m apart
- Asking that all clients wear face coverings
- Asking that all clients use hand sanitiser when entering and leaving the practice
- Screens will be positioned at our reception desks and our teams will be wearing masks and visors
We will also be taking payment via remote payment links.
We have made these changes as the health and wellbeing of our patients, clients and staff is our number-one priority.
Thank you for your continued understanding during this time. We remain committed to delivering the best care for your pet and if you have any questions, please do not hesitate to get in touch.