We can apply a ‘Claim Direct’ to recover fees and ongoing costs directly into your Calder Vets account. You will not be required to pay any fees that are settled by your insurer.

Can anyone ‘Claim Direct’?

Each direct claim is assessed by the Insurance Team for approval. This is a simple process and a decision can be reached within a few hours. We are pleased to say we approve the majority of cases.

If approved, will I be required to pay anything towards my bill?
The policyholder, account holder or signed authority will remain liable for all policy excess payments, deductions made by your insurer and non-claimable items.

I would like to ‘Claim Direct’, how do I get started?
Contact the Insurance Team on *********** – Office Hours Monday – Friday

You will need to have to hand:

1) Your policy details – insurance company, policy number and the date the policy became active
2) Details of any other vets your pet has visited
3) You may be required to let your insurance company know that Calder Vets have permission to speak to them

Please view our Insurance Terms & Conditions

* Please note confirmation of ‘Claim Direct’ is not a guarantee that your insurer will settle your claim.

OUR LOCATIONS

map for Spinney Lodge veterinary hospital

Veterinary Hospital
491 Kettering Rd
Northampton NN3 6QW

Opening Times:
Mon - Fri: 08.00 - 20.00
Sat: 08.00 - 18.00

Emergencies Only:
Mon - Fri: 20.00 - 22.00 (by appointment)
Sat: 18.00 - 20.00 (by appointment)
Sun and bank hols: 08.00 - 10.00 & 12.00 - 20:00
(by appointment)

Telephone: 01604 648221

OUT OF HOURS COVER
Telephone: 01604 648221

OUR LOCATIONS

map for Spinney Lodge veterinary hospital

Veterinary Hospital
491 Kettering Rd
Northampton NN3 6QW

Opening Times:
Mon - Fri: 08.00 - 20.00
Sat: 08.00 - 18.00

Emergencies Only:
Mon - Fri: 20.00 - 22.00 (by appointment)
Sat: 18.00 - 20.00 (by appointment)
Sun and bank hols: 08.00 - 10.00 & 12.00 - 20:00
(by appointment)

Telephone: 01604 648221

OUT OF HOURS COVER
Telephone: 01604 648221

map for Wotton Fields veterinary surgery

Veterinary Surgery
Tudor Court
Wootton Hope Drive
Wootton Fields
Northampton NN4 6FF

Opening Times:
Mon, Tues, Thurs & Fri
09.00 - 18.30
Wed: 09.00 - 20.00
Sat: 09.00 - 12.00 noon

Telephone: 01604 700366

OUT OF HOURS COVER
Telephone: 01604 648221

map for The Abbey Centre veterinary clinic

Veterinary Clinic
Overslade Close
East Hunsbury
Northampton NN4 0RZ

Opening Times:
Mon - Fri: 09.00 - 10.30

Mon, Wed & Fri
16.00 - 18.00

Telephone: 01604 760970

OUT OF HOURS COVER
Telephone: 01604 648221